By Dr. Michael J. Zappa, FACEP
What are you doing right now? Does it have your full attention? Is it what you want to be doing? Do you want to be here? Where? Anywhere!
In our fast-paced, high stress environment, too often our focus is on what’s next, as opposed to what’s now. Although planning for the future is an important leadership trait, it creates the risk of being disconnected from the present – even taking the joy out of living.
Read MoreBy Dr. Michael J. Zappa
Every crisis reveals the truth about systems, processes, and people. Amidst the tears and the heroes of the COVID-19 pandemic there are many valuable lessons to be learned. People will be the focal point of this discussion today: recognizing the Unfiltered View of society and what attracts us to Crisis Leaders.
Read MoreBy Dr. Mike Zappa
Leaders are always on stage; they are not allowed to have a bad day. It sounds a little harsh, but indeed true. Think about what would happen if your leader walked around showing the weight of the world on his/her shoulders. They might not be that obvious or dramatic, perhaps even deny they're having a bad day if asked. The fact remains that their team could tell, perhaps even strangers: less talkative, less eye contact, just business, appearing distant and distracted. Remember, we garner more truth from non-verbal cues than from the spoken ones: posture, position, and facial expression are key forms of honest communication.
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